Waivers, refunds, insurance

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I, the Trip Participant, in the retreat hosted by Reiki Wish, LLC at the host retreat locations and supported by any retreat assistants, in consideration of participating in the Retreat and receiving personalized instruction and/or services from Erin Tschantret and Beth Grace, acknowledge and agree to the following: 

Reiki Wish LLC is responsible for reserving and paying for lodging, meals and everything that is listed under “what is included” on the retreat sales page. 

Participant shall be responsible for all other expenses, including airfare and travel, meals and accommodations prior to reaching and after departing the Destination and not included in the retreat listing, personal alcohol, offsite meals, room service, massages/spa treatments, additional excursions not listed on the trip page, gratuities, and other personal items that Participant obtains at the Hotel, as well as travel health insurance and trip insurance to protect the retreat purchase.

To reserve your place on one of our trips you must accept these Terms of Service, submit a $999 nonrefundable deposit.

All prices are listed per person USD. 

A $999 nonrefundable deposit secures your spot on the trip and goes towards the final balance of the trip cost.

To receive an Early Bird Discount you must pay the Total Balance remaining after your deposit before the Early Bird Deadline.

Payment Plans are available upon request and subject to the approval of Reiki Wish LLC. If you request a payment plan that is approved by Reiki Wish LLC and your payment is declined during the automatic payment process and we do not hear from you within 7 days to update/change/cancel your credit card information, Reiki Wish LLC reserves the right to forfeit your spot on the trip.

If you wish to cancel your trip you must notify Reiki Wish LLC via email to Erin@ReikiWish.com. Once we’ve received your notice, cancellation will take effect subject to the following:

• If cancellation takes place more than 90 days prior to the trip start date, your payments minus the non-refundable $999 deposit can be refunded only if Reiki Wish LLC or you can find someone to take and pay for your spot. If you find someone to take your spot they must purchase directly through Reiki Wish LLC and accept the waivers and terms of service associated with a retreat purchase. Once the funds are collected, a refund minus the original deposit will be issued to your bank or credit card from Reiki Wish LLC.
• If cancellation takes place under 90 days prior to the trip start date, all payments will be forfeited and no refunds will be given.
• No refunds will be given for failure to attend or complete the retreat without written notice and adhering to this policy.

If you pay a deposit, but do not fulfill your remaining balance nor communicate:

If you do not submit full payment 90 days before the trip start date, and do not cancel your registration or respond to our communication, Reiki Wish LLC retains the right to charge the remaining balance due to the credit card information provided.

Any amount due after deposit, which has not then been paid to Reiki Wish LLC by you, will be recovered from you by Reiki Wish LLC as a debt due and payable. 

There are no refunds or discounts given for arriving late or early departure or for guests who choose not to partake in meals, yoga classes, or events.

If an unforeseen event (e.g. pandemics, natural disasters, travel restrictions, etc.) causes a retreat to be canceled, we will offer a refund minus the non-refundable deposit and any non-refundable costs already paid or owed to vendors for the retreat.

Reiki Wish LLC guarantees that all scheduled trip departures booked and secured with a valid deposit will depart as indicated on the applicable confirmation, subject to reasonable itinerary changes as described in these Terms or good faith health and safety concerns. This guarantee is not applicable in the case of Force Majeure (natural disasters including global pandemic, weather conditions, or any forces out of Reiki Wish LLC’s control).

In the case of Force Majeure, including and not limited to all forces out of Reiki Wish LLC’s reasonable control such as, natural disasters, global pandemics, death, illness, etc, we will attempt to rebook when that is possible with the retreat location. If guests cannot attend the rescheduled dates, all payments made to Reiki Wish LLC will be forfeited. Reiki Wish LLC is not responsible for any expenses or damages incurred as a result of trip cancellation due to Force Majeure. 

If an unforeseen event (e.g. pandemics, natural disasters, travel restrictions, etc.) causes a retreat to be canceled, and Reiki Wish LLC does not reschedule the retreat, we will offer a refund minus the non-refundable deposit and any non-refundable costs already paid or owed to vendors for the retreat.

Reiki Wish LLC reserves the right to cancel any trip prior to departure in the event that there are too few people booked, in which case you will be given a full refund of any and all payments made to Reiki Wish LLC. You will not be entitled to claim any additional amounts or seek any compensation for any injury, loss, expenses or damage (either direct or consequential) or for any loss of time or inconvenience which may result from such cancellation (including but not limited to visa, passport and vaccination charges, or departure, gear purchases, airport and airline taxes). Reiki Wish LLC is not responsible for any expenses or damages incurred because of trip cancellation including preparation costs, airline tickets, travel documents or other expenses.

Travel insurance is highly recommended to protect your purchase. You are responsible for purchasing your own travel insurance policy for the retreat, all corresponding travel expenses, and medical care abroad. If you cancel due to unforeseen illness or personal emergency before the retreat (including COVID 19, pregnancy, surgery or injury), miss part of the retreat due to travel delays, lose luggage or have a delayed luggage, or require medical care abroad your personal travel insurance policy can usually cover this. Reiki Wish LLC cannot offer refunds for travel or medical issues that arise before or during a retreat and impact your participation.

Please note many travel insurance companies require you to purchase a policy within 14-21 days of any initial deposit for the trip.

Reiki Wish LLC reserves the right to make any changes deemed necessary by our team, trip leaders, or partners. In the event that we need to make a last-minute change to the venue, vendors, trip leader, the itinerary, or any aspect of the trip due to unforeseen circumstances (natural disaster, illness, civil unrest, death, closure or any other unforeseen circumstance) all normal cancellation policies apply (see above). Reiki Wish LLC is not responsible for reimbursing or refunding any amount paid if the trip participant decides to cancel based on these changes.

Please note that we strongly encourage trip insurance so that you can make a claim based on the changes/cancellations and have some of your expenses reimbursed by the travel insurance company. 

For the safety and protection of our travelers, we ask all of our travelers to be fully vaccinated to reduce the risk of severe illness during a retreat at a remote location. If you receive a positive COVID-19 test result prior to a retreat, you will have to forfeit your trip and look to your individually purchased trip insurance policy for reimbursement. No reimbursement will be offered by Reiki Wish LLC due to illness such as COVID 19 prior to trip departure. For this reason it is requested that you protect your retreat investment with a Trip Insurance plan that you personally review, select and purchase.

For the safety of the group at the retreat in close proximity during the retreat week, we politely request that you wear high quality N-95 or KN-95 masks on all public transportation such as flights, ferries, and trains you take to arrive at the retreat destination.

Depending on the safety/infection rates of the country we are visiting, our itinerary, including meals out, and excursions may be altered purely for your protection.

In order to attend any retreat with Reiki Wish LLC, trip participants are strongly encouraged to purchase Travel Health Insurance that covers medical treatment abroad including personal injury, medical, repatriation, and evacuation expenses. Coverage for health mishaps that happen abroad can be crucial when illness or injury happens abroad outside the coverage of your US Health Insurance Policy protection.

If a trip participant elects to opt-out of Travel Health Insurance, Reiki Wish LLC is not liable for any medical expenses. 

Reiki Wish LLC strongly encourages all trip participants to purchase cancellation, interruption, and delay insurance for any retreat purchase. Coverage for unforeseen cancellations and travel delays or lost luggage can be a lifesaver when travel plans go awry. We suggest that you include “cancel for any reason” with your policy. Please note that many travel insurance plans must be purchased within 14-21 days of an initial deposit or payment placed on a retreat.

If a trip participant elects to opt-out of trip cancellation, interruption, and delay insurance, Reiki Wish LLC is not liable for any trip losses and will not provide any refunds.  

It is the responsibility of each traveler to obtain all required travel documents including but not limited to Passports, Driver's Licenses, Visas, and Immunization Records associated with any destination. 

Although Reiki Wish LLC has taken reasonable steps to ensure safety, I acknowledge that this activity has risks, including certain risks which cannot be eliminated without destroying the unique character of this activity. The same elements that contribute to the unique character of this activity can cause loss or damage to the Participant including accidental injury, illness or in extreme cases, permanent trauma, disability or death and also can cause damage to or loss of property. The following describes some, but not all, of those risks:

Activities vary from trip to trip and may include but are not limited to: yoga, hiking, using zip-wires and rope swings, river kayaking, sea-kayaking and canoeing, swimming, snorkeling, and surfing.

Reiki Wish LLC trips can involve travel to remote places, oftentimes many hours from medical facilities. Transportation, evacuations and medical care can be significantly delayed; communication can be delayed, limited or not available.

Environmental risks and hazards include rapidly moving, deep or cold water; insects, snakes and predators, including large animals; falling and rolling rock; lightning, flash floods and unpredictable forces of nature, including weather which may change to extreme conditions without warning. Possible injuries and illnesses include hypothermia, frostbite, high altitude illnesses, sunburn, heatstroke, dehydration and other mild or serious conditions.

Throughout the trip, participants are responsible for their own safety.

Trip Participant acknowledges and understands that Reiki Wish LLC trips include risks of injury or death to participants. I understand the description above of these risks is not complete and that other unknown or unanticipated risks may result in property loss, injury or death. I agree to assume responsibility for the inherent risks identified herein and those inherent risks not specifically identified. I acknowledge that participation in this activity is purely voluntary, no one is forcing participation and participation is elected with full knowledge of the inherent risks.

I (the trip participant) assume and accept full responsibility for any injury, death, loss of personal property, and expenses suffered as a result of those inherent risks and dangers identified above, and those inherent risks and dangers not specifically identified and as a result of my negligence in participating in this activity.Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

By accepting this Tour Participant Agreement I (the trip participant) represent that I have no physical conditions or medical precautions which would adversely affect my ability to take part in the yoga program or other physical, spiritual or cultural activities offered on Reiki Wish LLC’s trips. I fully understand that my participation in the yoga program or other activities could be injurious to my health and I voluntarily assume all risks related to such activities.

By agreeing to the terms outlined here and elsewhere on the Reiki Wish LLC website I hereby release and discharge my rights and claims for damages or liabilities that may occur as a result of participation on a Reiki Wish LLC trip, including but not limited to damages as a result of unexpected occurrences including those from weather, local political situations, wildlife or uncontrollable acts of God, including the risk of death. I release Reiki Wish LLC including its owners, directors, employees, guides, vendors and partners from liability for personal injury, illness, emotional damage, incurred travel expenses or property damage I may incur as a result of participation on this trip.

For the benefit of everyone on your trip, Reiki Wish LLC reserves the right to accept or reject any participant at any time without liability, and in the event it determines, in its sole and exclusive discretion, that a participant is disruptive to the harmony of the trip, it may without any obligation to pay a refund or any other amount whatsoever, expel such participant from the trip. Reiki Wish LLC will carry no responsibility or liability for any participant who leaves the trip prior to its conclusion or for any activity undertaken by any participant which is not included on the trip itinerary.

You acknowledge that on your trip there may be a photographer or videographer engaged by Reiki Wish LLC. During the trip, the Photographer, Erin Tschantret, Beth Grace or other guests might create and share images, photos, and videos in any format that contain or feature You. These images may contain Your name, likeness, identity, photographic image, videographic image or oral or recorded statements. You agree that Reiki Wish LLC may use these materials for any purpose, including to promote and publicize Reiki Wish LLC’s travel products and services, and hereby grant Reiki Wish LLC a perpetual, royalty-free, worldwide, irrevocable license to use such images without Your prior inspection or approval. The Photographer will own the rights to the images, photos, and videos that he or she takes or creates during your trip. You acknowledge that because the Photographer will own the rights to all Content, you cannot sell any of the professional photos/videos or otherwise use them commercially. You can use Content for personal use only. If You display Content in a public form, including but not limited to a website, you must credit the Photographer by including his or her name and a notation that the Content is owned and copyrighted by the Photographer or tagging the photographer if shared on social media. You hereby grant Reiki Wish LLC and its Photographers, a worldwide, royalty-free, perpetual license to use, re-use, distribute, display, create derivative works of, and reproduce any images, photos, or videos taken on the retreat free of charge and without Your right to inspection or approval, for any purpose, including to promote and Reiki Wish LLC’s retreats worldwide.